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Customer Support Centre
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19001342 Requisition #
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We are currently recruiting an experienced Category Manager to join our Marketing team based in our Customer Support Centre in Aston. Reporting into the Head of Category Management you will drive and support the development of ATS Euromaster’s tyre strategy, diagnosing market and competitor trends, and identifying customer opportunities within the market, as well as recommending offers to grow revenue, margin, and customer satisfaction.

 

Key Responsibilities

  • Drive the category performance by developing the customer offer, tactical activity, and sales campaigns

  • Understand market trends, competitor activity, and customer needs in order to recognise and identify the appropriate product strategies as well as new offer development, continuously developing and enhancing our proposition

  • Develop and help implement ‘Go to Market’ plans to support the introduction and/or refinement of our products & services offer in the marketplace

  • Measure and review key successes of marketing campaigns and initiatives to support the development of future needs

  • Boost customer acquisition and retention levels

  • Work with internal and external stakeholders to jointly deliver an appropriate range of engaging tools and offers to help Sales and Operations sell our products and services

 

The Person

You will have strong experience in Category Management in multi-functional project management in a multi-site environment. In addition to this you will have a proven ability to network and influence at a senior level and to deliver projects to timescales across several business functions as well as being able to optimise sales and margin across a multiple products and/or services. With strong interpersonal and communication skills you will have a strong commercial acumen and be IT literate.

 

Our Benefits

  • Competitive salary

  • 25 days’ holiday (plus Bank Holidays)

  • Generous flexible pension scheme, including life assurance

  • Employee discounts

  • Employee Assistance Programme (EAP)

  • Refer a friend scheme

  • Plus a fantastic range of voluntary benefits including childcare vouchers, paycare 4work healthcare plan, discounted eye care, cycle2work, offers from major high street brands including holidays, restaurants and shopping


 

The Company


ATS Euromaster Ltd is one of the country’s leading tyre and vehicle maintenance providers. We operate approximately 330 centres, more than 700 service vans and employ almost 2,300 people across Great Britain.


For over 50 years we have been providing an honest and expert service to businesses and communities across the country. Our purpose is to keep our customers on the move and provide outstanding customer care in the process.


Health and Safety is our top priority - we were the first in the industry to be endorsed by both SAFEContractor and the Contractors’ Health and Safety Scheme (CHAS). We’ve also received a Gold Award from The Royal Society for the Protection of Accidents (RoSPA) for the last four years.


Fasten your seatbelt and turn the key on a career at ATS Euromaster.



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About us

ATS Euromaster Ltd is one of the country’s leading tyre and vehicle maintenance providers. We operate approximately 330 centres, more than 700 service vans and employ almost 2,300 people across Great Britain.


For over 50 years we have been providing an honest and expert service to businesses and communities across the country. Our purpose is to keep our customers on the move and provide outstanding customer care in the process.